These Travel Credit Cards Just Ranked Highest in Customer Satisfaction

Rewards credit cards can lead to points for issues like free airline tickets or resort stays, and a brand new report reveals those that vacationers love most. 

American Categorical ranked as the highest issuer in general buyer satisfaction, according to J.D. Power’s 2025 U.S. Credit Card Satisfaction Study. That was adopted by Financial institution of America and Capital One. Chase Financial institution—which is understood for its widespread Chase Sapphire Reserve card—together with Uncover and Wells Fargo ranked as the following three. Every of the highest six got here in above the trade common.

John Cabell, the managing director of funds intelligence at J.D. Energy, stated in an announcement will increase in general satisfaction are being pushed by “cardholders with larger monetary well being scores and no revolving debt—particularly these utilizing playing cards with factors/miles rewards packages and annual charge playing cards.”

On the alternative finish of the spectrum was Credit score One Financial institution, Premier Bankcard, and FNBO, which ranked because the lowest in general buyer satisfaction.

To find out its rankings, J.D. Energy surveyed greater than 37,000 bank card prospects between June 2024 and June 2025.

With regards to the most effective rewards bank cards with out annual charges, the Capital One Savor Rewards Card, the Citi Double Money card, and the Uncover It Pupil Money Credit score Card ranked as the best. 

Amongst co-branded playing cards with out an annual charge, the Hilton Honors American Categorical card, the Costco Anyplace Visa by Citi card, and the Apple Card took the highest three spots in general buyer satisfaction. 

Many journey and rewards bank cards have annual charges to assist offset the quite a few perks and alternatives they supply to prospects. Inside this class, The Platinum Card from American Express took the highest spot, adopted by the Financial institution of America Premium Rewards Elite card, the American Categorical Gold Card, and the Chase Sapphire Reserve.

The playing cards could also be pricey (Chase simply raised its annual fee on the Reserve card to $795), however the perks will also be profitable for vacationers and customers. American Categorical Platinum cardholders, for instance, obtain entry to greater than 1,400 airport lounges, $200 in annual Uber credit, and a $300 credit score to Equinox gyms, amongst different issues.

For frequent flyers, American Airways’ Citi/AAdvantage Government World Elite Mastercard was the highest ranked airline co-branded card.

However all these rewards did come at a value: greater than half of survey respondents had been described as “financially unhealthy” and carried bank card balances. 

“There was a major enhance within the variety of financially unhealthy cardholders and people carrying revolving debt in early fielding of the research,” Cabell stated within the assertion.

Past bank cards, J.D. Energy additionally seems to be at different travel-related industries, together with the top travel apps and websites. In that 2023 rating, the corporate discovered Alaska Airways, Southwest Airways, and JetBlue had the best buyer satisfaction for airways, whereas World of Hyatt, Selection Resorts, and Hilton Honors took the highest spots for motels.